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5 (Dumb) Reasons Why You Don’t Have a New Phone System

Despite the fact that every business needs to communicate with its customers and studies have shown more people prefer speaking to a real person than using automated systems, some managers and owners...

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Top 5: Best Telephone Systems for Small Businesses with 10 employees or less

Whether you’re opening a new office and need phones or you’re planning to update your existing phone system, we have done the research and tested over 30 small business phone systems to prepare the...

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Reason to upgrade when my old phone system still works

If It Ain’t Broke…  Why Should I Bother Upgrading? When your communications system lasts beyond its useful life, you risk paying a significant ‘opportunity cost’ by holding on to it.   Every technology...

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I need a new phone system but don’t know where to start

So, you’re in the market for a new business phone system – great! You’re in the right place! Whether you’re the business owner or you’ve been tasked with simply researching the best options, we have...

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Top 5: Best Business Phone Systems for 10 or more employees extensions

Whether you’re opening a new office and need phones or you’re planning to update your existing phone system, we have done the research and tested over 30 small business phone systems to prepare the...

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What is Install Assist vs. On-Site Technician phone system installation?

When it comes to new technology — especially something as complicated (and as critical) as a new phone system — there is a certain amount of time you need to budget for the installation and customized...

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7 Best Practices for Securing your On-Premises Phone System

VoIP PBX systems offer a number of business benefits including cost reduction, system flexibility and advanced features that can support your business as it grows. But they aren’t without risk. Hacking...

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Which is best? VoIP Cloud-hosted vs Landline On-Premises Business Phone System?

No two businesses are alike and there is no such thing as a “one-size fits all.” In general, a cloud-hosted VoIP phone system solution and a more traditional on-premises phone system each has its own...

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5 Phone Answering Mistakes That Drive Away Customers

Did you know the way you answer phone calls to your business could be driving away customers? According to Marketing Land, one study found that 74 percent of people were inclined to choose a...

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Purchase Price vs Purchase Cost. What is the difference and why does it matter?

People often interchange price and cost, but it’s important to recognize the significant difference between the two. Remember the old adage, “Beware the cost of the lowest price”? Well, it turns out...

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